We all want our employees to do their jobs to the best of their ability, but neglecting their happiness can have a detrimental impact on warehouse productivity.
Wellbeing is the buzzword on everybody's lips these days, with the importance of mental health being recognised more and more. Increased safety measures are being implemented to limit accidents and injuries at work. Not only can this have positive effects on staff, but happy workers can lead to increased productivity and profitability.
So, if you've noticed your employees' productivity lagging, a higher staff turnover rate, or you simply want to gear up for a boom of business growth, adopting a wellbeing culture may be your key to success. Here are five ways that adopting this culture can be advantageous to your warehouse:
Increases staff retention
First and foremost, when you address your employees' needs through wellbeing programmes, you have the potential to increase staff engagement and retention. In fact, research by CV-Library revealed that bad management (47.3%) and poor company culture (32.4%) are two of the main reasons that professionals feel dissatisfied in their current jobs, which in turn can make staff leave.
To create a positive company culture where workers feel satisfied and want to stay, you'll need to ensure that communication is clear and an environment of trust has been built, where everybody feels in the loop. On top of this, providing workers with the resources they need to deal with issues efficiently and effectively can mean your staff will feel more supported and listened to within their role. This can then mean staff feel happier and will stay with your company for longer.
Reduces staff absences
When your employees feel fed up with their work, they're more likely to take sick days simply because they feel dissatisfied with their daily routine. This can affect performance within your warehouse, as it can have a knock-on effect to other employees who will have to cover your absent workers' duties as well as their own. This is likely to slow down the amount of work able to get done, resulting in slower delivery times.
Similarly, having high rates of absenteeism on your company reports can set you back in terms of securing work in the future. This is because more and more people are taking an interest in the ethics and ethos of how a business operates, and frequent absences can suggest the workplace is either unsafe or unenjoyable — both of which can put people off wanting to be associated with your business.
Attracts more talent
With so many job advertisements going up each day, you'll need to make sure that yours stand out in order to recruit new talent. And, having a great wellbeing programme can help you. A study carried out by Harris Poll on behalf of Glassdoor found that benefits (48%) and employee reviews (32%) were both within the top five factors that candidates would look at.
They report that quality candidates will look beyond a job specification, and search for additional background data about the employer and what the company culture is like before they apply. This means it's important that you make potential candidates aware of wellbeing programmes you have in place, whether it's something like giving them flexible working hours or encouraging employee engagement with praise walls.
Listing the employee benefits within the job advertisement is a good way to go about this, but also having evidence on social media and your company website can convince new talent further.
Facilitates business growth
Keeping your current employees feeling valued and motivated can mean a happier workforce overall, which in turn can boost the efficiency of your warehouse operations. This means your workers will take more pride in their roles, whether they're in charge of picking, shipping, or unloading stock.
As well as making everything flow more smoothly around the warehouse, satisfied workers are bound to provide a better quality of service, meaning less mistakes and a better reputation for your company, which can help you to secure new contracts. Plus, with more customers searching for other companies and suppliers that work ethically, having a great wellbeing programme in place is sure to help you win you some new business.
When your employees are happy, they're likely to take more care with their work, which should mean fewer returns and complaints for your company. In fact, happiness is linked to dopamine and serotonin release, which have positive effects on both our memory and learning capacity. In addition to this, happier people tend to have better problem-solving skills as they are more inclined to open themselves up to new opportunities and experiences and will happily consider other options.
As happy people tend to be more receptive to learning, it means that they will be likely to pick processes up quickly, as well as solve any issues that come about both effectively and efficiently. The result is increased output, which in turn can help to facilitate your business growth.
Your staff are the bread and butter of your warehouse; they ensure the right orders are picked, shipped, and delivered efficiently. So, take the time to reward them with a wellbeing culture that makes their jobs enjoyable. It's sure to benefit your company's productivity and growth long-term!
Craig Powell reports.