Business automation is one of the most efficient ways to grow a business and improve processes. Companies can scale with ease and provide the level of quality their customers require. It is the best way to simplify tasks, remove redundancies, and help both employees and customers save time. Leave mundane, manual labour in the past, and focus on task automation. Warehousing companies can introduce automation in many departments. However, the focus should be on utilising efficient ways to automate your e-commerce shipping.
Due to the COVID-19 pandemic, there was a lot of talk about the importance of supply chain resilience and ways to achieve it. Proper implementation of e-commerce shipping will help you to strengthen your supply chain.
Furthermore, e-commerce shipping automation will help you increase warehouse employees' productivity and efficiency. Saving time and resources will grow your business faster and secure the continuation of your business for the next few years.
How to automate your e-commerce shipping?
To fully understand e-commerce shipping automation, it is crucial to know what processes require your attention. If we look at the entire procedure from start to finish, once the customer makes a purchase using an eCommerce platform, a purchase request is generated and sent to the warehouse. The sold item is picked from the inventory, packed, and sent to the customer for delivery. Handling the item has an array of in-between steps that include documentation and other elements of shipping.
The entire process is mostly done manually, and that’s where automation steps in!
The automation of e-commerce shipping will save the precious time of warehouse workers. For example, going to the warehouse, finding an item, and bringing it back for packing requires time. With that in mind, growing needs for warehouse facilities increases appetite for robotics. Implementing an automated system that takes care of package management is an excellent way to automate your e-commerce shipping processes.
Merge fulfilment and e-commerce platforms
Sadly, using multiple platforms to run your business is a common situation. That not only requires more time, additional employee training, and a larger budget, but it can also affect the efficiency of the entire business. Customer relation management software specialises in handling customer data and keeping everything on a single platform. If you merge fulfilment and e-commerce platforms together, you will save precious time and money. The shipping process starts as soon as the order is made. Furthermore, all the data is directly fed into the CRM system, which allows you to analyse all purchases. With that in mind, a CRM solution is worth considering. That is what we call an investment in the future of your business.
ERP inventory system is another option
ERP stands for enterprise resource planning. As the name suggests, this inventory system is a smart way to manage all finances, operations, logistics, and inventory in one place. This way, you can centralise your operations, which is a good way to support the overall automation process of other sectors.
Automated shipment tracking
This step not only reduces delivery time and improves customer satisfaction, but it also helps prevent or find shipping errors faster. Another benefit is that there is no need for manual data entry. By automating shipment tracking, you entirely remove human errors.
Moreover, the system allows you to send automated notifications to your clients about the shipment delivery. You also save their time. A customer usually needs to get the tracking number, log in to the website and look for information about the shipment. With automated notifications, there is no need for all of that; your clients can relax while waiting for the delivery.
Set reorder points for warehouse inventory
The balance in warehouse inventory is crucial for the smooth continuation of shipments. Automation is vital in case you need to reorder and refill the stock. The system knows when you are out of products, and you can set and schedule automated orders without your business suffering. The slightest error in this situation will result in pausing your sales until you restock.
Another benefit of the automated reorder point is that you can create a safety stock. Basically, that is a smart way to prevent stockouts.
Automated e-commerce shipping provides an array of reporting and analytics tools
Reporting and analytics are the two most valuable tools for any business. If you automate your e-commerce shipping and feed information into the CRM platform, you can analyse your entire business. You can inspect transit time on workdays and weekends, see top-selling states, what items are sold the most, and a lot of other information. Using all this data to improve your business is a smart way to utilise the benefits of warehouse automation. As a result, you can also improve customer service and find the most efficient delivery methods.
Let’s do a quick summary of why you should seriously consider automating your e-commerce shipping:
- You can bring all of your processes to a single platform, reduce redundant, manual tasks, and increase efficiency and time delivery;
- Growing your business becomes easier if you can save time on warehouse processes;
- By implementing advanced automation technology, you improve the customer experience at the same time;
The most efficient ways for e-commerce shipping automation are:
- Introducing warehouse robotics;
- Bringing different sectors to a single platform;
- Using CRM or ERP systems;
- Shipment tracking automation;
- Setting automated reorder points to prevent stockouts;
- Using automated reporting and analytics to save time;