Consumers send back more than a third of the goods that they buy online, so digital sellers need efficient reverse logistics processes in place to protect their profits, says Charlie Walker of Walker Logistics.
What is driving demand in the warehousing sector and what can be done to meet it? Duncan Pointon, Vice President of AMHSA, looks at the need for space.
Online returns are expected to top £3.2bn this month, says ParcelHero. It is warning people not to delay: some retailers’ return windows have already ended.
In the first 'What is' column of 2022, SHD takes a look at reverse logistics.
Edward Hutchison, Managing Director of BITO Storage Systems believes that no matter how difficult a product is to store and pick, improvement can always be found.
With the acquisition of each new customer averaging £8, James Osborn explains why it is imperative that online businesses assess their strategy constantly.
When lockdown triggered a huge surge in ecommerce orders, Pets at Home recognised the importance of upgrading the maintenance and support of its automated warehouse systems by outsourcing to Invar Integration.
How are logistics companies now responding to the COVID-19 crisis, and how has the response changed the logistics industry?
Online sales fell -8.2% YOY in October, but don’t bet against a second online Christmas, says ParcelHero.