Manchester based engineering company Whitham Mills (WME) has secured a national service contract with one of the biggest multi retailers in the UK. Having previously installed 2 x 50H semi-automatic balers and 4 x GB1108’s from their fully automatic channel baler range.
Signed in November 2017, the contract consists of quarterly service, parts and maintenance over three years as well as 24/7 breakdown assistance 364 days of the year.
Whitham Mills has an exceptional, long standing relationship with the retailer and have been designing, manufacturing and supplying equipment to meet their waste management needs for over a decade, baling material such as cardboard and providing innovative solutions like a mechanism to clear the hopper on a fully automatic baler and act like a pre-press installed on one of their GB1108s as well as multiple cage and bin tippers across their multi-site network.
Whitham Mills’ Managing Director, Ben Smart is pleased about the new contract and the service department’s continued growth:
“This is a great contract for Whitham Mills’ service department and demonstrates our outstanding customer relationship and engineering acumen. We will be servicing and maintaining all their equipment for the next three years across their entire DC network.”
“This contract is the latest in a succession of service and maintenance packages we have won proving our reputation for providing a reliable, cost effective and specialist service.”