Airport ground handling company dnata has selected Peak-Ryzex to provide a complete mobile computing solution for a major new air cargo centre at London Heathrow.
Peak-Ryzex will provide mobile computers, wireless networking, mobile device management (MDM) software, consultancy and support. The technology is part of a move by dnata to revolutionise cargo handling worldwide by setting a new benchmark in high performance.
The mobile solution employs real-time data communication and capture to improve the use of resources and increase the speed of its freight processes.
dnata handles in excess of 350,000 tonnes of cargo a year from 450,000 sq ft of modern airport cargo terminals covering the UK market. The company employs around 28,000 people across 38 countries worldwide and services hundreds of different airlines.
The cargo project will demonstrate to the industry that is possible to provide much faster service by using simple cutting edge information technology to replace paper documentation as used traditionally by the air freight industry for the last two decades.
Peak-Ryzex was chosen to provide the equipment, complementary managed services and Next Working Day Exchange Service following a competitive tender.
“Peak-Ryzex put in the best tender. The company offered a much broader service and convinced us that it could support our long-term ambitions for future projects,” says Guy Thompson, IT Director for dnata’s Strategic Projects.
“Peak-Ryzex will provide a complete solution covering the hardware, software, wireless networks and MDM software. The company will configure the hardware for us and provide the necessary training. We also get a project manager assigned to us and we’ll have access to a range of consultancy services.”
“The Next Working Day Exchange Service enables our operational people to send broken equipment directly to Peak-Ryzex and receive a fully configured replacement the very next day. There is no need for any of the users to involve our IT department as Peak-Ryzex assumes the responsibility of making sure the equipment is working and available. I see this as a long-term relationship that will help us with the evolution of existing projects and the development of new ones,” he adds.
Peak-Ryzex has produced a video of an interview with dnata’s Guy Thompson: