For businesses looking for a local materials handling partner, prepared to provide the ultimate tailored solution and service package, TCM says that its stand at IMHX will offer a fresh and unique opportunity to deal direct with decision makers.
The TCM dealership network, which covers the whole UK, will be focusing on how it offers bespoke business solutions based on close understanding of the customer’s business and a simple philosophy of dealing direct with the person with complete authority to call the shots.
The TCM dealer network are locally-based independent businesses each with their own management who deal direct with customers, offering on-the-spot decisions and a single point of contact for support, service and solutions.
It eliminates impersonal call-centres and time-wasting bureaucracy, offering instead best-in-class service and problem resolution by talking direct peer-to-peer about the specific needs of a customer’s operation.
TCM says this means customers don’t get treated anonymously, but based on a solid understanding of their business and have a direct line for everything from a routine service call to solving a mini-crisis.
To support this at IMHX, TCM will have testimony from several top brand companies across a range of sectors who confirm how their materials handling partner has helped them to achieve significant operating cost reduction, reduce fleet size and capacity and improve logistics efficiency.
There will also be TCM’s latest range of forklifts on show with several products available to view, including the UK launch of an innovative new order-picker to complement its comprehensive warehouse and logistics products.
Every day during the show, visitors will be entertained by elegant silk dancers, bringing a highly impactful diversion to event. Visitors will also have the opportunity to win an iPad and to enjoy a hot authentic Cornish pasty.