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Shopping giant JML benefits from Port of Tyne's port-centric approach

Shopping giant JML benefits from Port of Tyne's port-centric approach

Port of Tyne has the facilities, capability, land and expertise to handle, store and transport cargo from delicate raw tea to giant subsea machinery.

In the last ten years the Port has invested £120 million in facilities and equipment to meet the fast changing demands of the market and, with a focus on customer needs, provides unique solutions to satisfy all storage and distribution requirements. The advantageous location of the Port on the North East Coast provides a network of sea, road and rail connectivity for all UK and worldwide markets.

TV and internet shopping giant JML has operated its own warehouse and customer service complex at the Port for over a decade, utilising tailored services such as devanning, high quality warehousing, pick and pack, despatch and onward logistics services which deliver all of JML’s bulk distribution to distribution centres across the UK. This ‘one-stop-shop’ approach reduces the need for JML to liaise with multiple service providers, saving operational time and costs and allowing them to focus on their core business.

The Port’s ‘can-do’, flexible attitude, coupled with a commitment to adding value, has recently led to an extension of the services that it provides to Tetley, the world’s second largest tea brand. For many years, Tetley has imported its raw tea through South Shields, with the Port organising unpacking, warehousing and delivery to the factory. Now, the trucks that deliver the raw tea to the factory can return to the Port backloaded with finished products for export to Canada; a solution that has saved road miles and provided a cost-efficient, environmentally friendly solution.

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