QVC UK, the nation’s favourite multi-channel home shopping store, has selected mobile solutions company Peak-Ryzex to overhaul its Knowsley, Merseyside, distribution centre auto ID equipment.
The contract covers the supply of 170 new radio frequency bar code scanning terminals together with Peak-Ryzex’s managed services and support for an initial five-year term.
Following extensive trials QVC chose rugged Datalogic Falcon X3 wireless handhelds to replace its legacy bar code scanning equipment, which had come to the end of their service life. The new ergonomic terminals will be used in the DC warehouse for scanning goods in/goods out and paperless picking and stock control.
The equipment is supplied with a comprehensive five-year warranty to ensure peace of mind for QVC’s busy UK operation, which picks and despatches over 15 million units a year to customers from Knowsley, Merseyside.
Peak-Ryzex is also supplying its device configuration and staging services. These special priority services ensure that equipment is set up and ready for immediate use straight out of the box on its arrival with the customer.
Peak-Ryzex provides a single build of all of the applications, testing each one to ensure it integrates seamlessly with the device chosen for a more efficient deployment process. Peak-Ryzex staging means that all devices arrive on site fully configured, loaded, and licensed with software.
“Peak-Ryzex is providing a comprehensive service and support package that covers all our handheld requirements. We do not need to worry about setting up the equipment or what happens if we have a failure, Peak-Ryzex manages all that for us; we simply get on with our job knowing that we have fully functioning handheld scanners and back up from our expert supplier.”
Peak-Ryzex provides end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organisations focused on the optimisation of supply chain and field-based business processes.