Inaccurate or slow administration for Driver CPC training results in wasted time and money for drivers and employers alike. At the Microlise Transport Conference 2018 RTITB will reveal the development of a new app that combats this by completely eliminating paperwork from the Driver CPC Periodic Training process.
“Every year, many LGV drivers lose Driver CPC Periodic Training hours that they have already accrued, through no fault of their own,” explains Laura Nelson, Managing Director for RTITB, the UK’s largest Driver CPC Consortium. “Our new app, MyRTITB DriverCPCFriend, tackles this by providing a completely paperless solution for the first time, to streamline administration and improve accuracy and compliance.”
Instructors can save a significant amount of administration time per course, resulting in more time to focus on delivering the best training experience possible to drivers, while also meeting training administration and compliance needs.
“We identified that there was a need to eliminate costly paperwork and administration time from Driver CPC Periodic Training to help training providers and employers to get a good return on their investment,” Laura continues. “We also saw an opportunity to make Driver CPC a more positive experience for drivers – the most vital people in any transport operation.”
Another benefit of the app is that it helps to ensure that drivers’ waiting time for paperwork to be completed is significantly reduced.
Visitors to the Microlise Transport Conference in The Ricoh Arena on 16 May can learn more about the app, which is due for launch in late 2018. Laura Nelson will make a presentation in the Innovation Zone at the event, showing all features and benefits that the app can bring to driver training providers and drivers.
For instance, as well as removing 100% of paperwork from the training administration process, there will be other useful features. It will scan a driver’s ID to automatically confirm eligibility and transfer the driver licence number directly into the app, eliminating the risk of input error which can result in lost hours for drivers. Instructors will also be able to upload course data to the DVSA Recording and Evidencing system at the push of a button.
Timekeeping is an important part of any Driver CPC instructor's day. MyRTITB DriverCPCFriend supports instructors by monitoring training time and notifying them if they try to end a course before the required seven hours have been completed. The app will also alert instructors with suggested break times and stop the clock when breaks are taken, leaving the instructor safe in the knowledge that they are complying with duration requirements.
Visitors to the Microlise Transport Conference can also visit the RTITB in the exhibition area to learn more about the full range of solutions from the RTITB Instructor Academy.
On the stand, the experts from the Academy will discuss how training can help to manage the skills shortage gap in the transport industry by focusing on ‘training the trainer’. To support transport and logistics employers, the RTITB Instructor Academy has introduced several new options to its vast portfolio of “off the shelf” Instructor courses, as well as working closely with employers to create Instructor training specific to the needs the needs of the business or operation.
The RTITB Instructor Academy supports employers in upholding high training standards as all Academy training is reinforced by accreditation from RTITB, alongside impartial assessments and examinations. The Academy also offers a choice of flexible training delivery methods that allow companies to focus on their specific business needs, and all courses are specially developed to help logistics businesses maximise their Return on Investment on training, while improving efficiency, safety and legal compliance.
Safe and economic driving instructors offer valuable business benefits
According to the RTITB Instructor Academy, some transport industry employers are missing out on cost savings by not having ‘Safe and Economic Driving’ Instructors and could benefit from incorporating this in Driver CPC training.
“Ensuring LGV drivers are trained for safety and efficiency is of course beneficial for their development and wellbeing, but it also can result in measurable business benefits, such as cost savings,” says Simon Docherty, Manager at the RTITB Instructor Academy, the only dedicated ‘train the trainer’ centre in the UK and Ireland for workplace transport. “Regardless, equipping drivers with the right safe and economic driving skills begins with having correctly trained Instructors.”
At the RTITB Instructor Academy, the Safe and Economic Driving Instructor course equips training professionals with the knowledge and skills to train drivers in this important area. Following a comprehensive course and four part practical and theory assessment enables Instructors to deliver training to LGV drivers and educate them in the requisite skills around traffic awareness, driving style, route planning, vehicle preparation, loading, and customer scheduling.
Better traffic awareness, for example, can decrease the time spent stuck in traffic jams, improving fuel efficiency, as well as helping to maintain customer satisfaction and reduce driver stress. Urban driving training is also covered to increase drivers’ awareness of their surroundings, such as different road types, enabling them to problem solve on the job and work more efficiently.
“Next day deliveries and high demand for quick turnaround puts professional commercial drivers under tremendous pressure to get the job done quickly,” says Simon. “With safe and economic driver training, they will learn how to cope under the strain while completing day-to-day tasks, which we’ve found results in improved efficiency for the business.”
Learning how to drive economically is also an important part of the training in terms of measurable benefits to the business. Techniques such as gentler brake use (or the use of secondary braking systems, such as exhaust brakes), correct gear use, and gradual acceleration, all help to reduce fuel consumption and costs. They also help to protect vital components such as brakes, tyres, steering and suspension, contributing to reduced maintenance and repair costs. Trained Instructors can also introduce drivers to new vehicle technologies, designed to offer fuel efficiency, and explain the varying capabilities of different vehicles.
The importance of effective and thorough vehicle checks is another significant training focus, which can help to drive down vehicle running costs and ensure any faults are spotted. This in turn reduces the risk of lost time and repair costs due to a breakdown. Checks include tyre pressure, rips or tears in curtain sides, loose panels and body work and debris caught up under the vehicle.
“Effective, quality training in safe and economic driving is a powerful tool for employers to make cost savings, while enhancing their business efficiency and adhering to safety and legal requirements,” adds Simon. “What’s more, it can also be delivered as part of the legally required Driver CPC Periodic training, making it easily achievable within your existing training programme.”
As part of ongoing Driver CPC (Certificate of Professional Competence) Periodic Training, qualified Driver CPC Instructors can deliver training on a wide range of subjects to aid safety, efficiency and professional development, including modules on Safe and Economic Driving. Depending on the needs of the business, this may include topics around planning, efficiency, fuel consumption, telematics and driving style and can also cover the driving skills needed for urban or rural environments.
To equip employers with the ability to deliver in-house Driver CPC Periodic Training that supports their business objectives and the needs of their LGV drivers, the RTITB Instructor Academy provides Driver CPC Instructor Training that results in a formal qualification.
“Regardless of how you choose to deliver the Safe and Economic Driver Training course to employees, it’s a vital part of enhancing the way your fleet operates,” says Simon. “It allows you to reduce unnecessary costs in your business and maximise safety.”
“Improving drivers’ professional skills and behaviours through quality training instruction also helps to dispel the, often, negative perception of LGV drivers by other road users,” he continues. “This helps keep your drivers engaged, loyal and happy and also makes LGV driving a more attractive option for a long-term career.”