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Missguided expands returns options

Missguided expands returns options

Missguided, the rapid fashion retailer, has expanded its range of delivery and returns option, including next day delivery and free returns with Doddle, the purple parcel people.

Missguided customers will be able to collect their orders next day from over 50 Doddle stores at train stations, universities and shopping centres across the UK. Part of the changes include making returns to Missguided free, previously £1.95.

With a number of Doddle stores fitted with changing rooms, the partnership provides Missguided customers with another physical environment to interact with the brand. Missguided already have two concessions in Selfridges in Manchester and Birmingham, as well as Nordstrom in the US and numerous partnerships worldwide.

Brett Young, Missguided Operations Director said: “We continue to receive great feedback from our customers, and now we’re giving them even more choice with our new delivery and returns options.
This, together with partners such as Doddle ensuring a really high level of service to match, results in an overall excellent customer experience.”

Tim Robinson, Doddle CEO said: “The addition of these services really strengthens our relationship with Missguided. Our locations complement the habits of Missguided’s urban customers, particularly in universities and we’re delighted to be offering the full range of Doddle collection and return services to Missguided customers.”

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