Marshall Fleet Solutions has won its first ever award at the annual Temperature Controlled Storage and Distribution (TCS&D) Awards, scooping the prestigious 2017 award for ‘Customer Service’.
The award winners in each category at the TCS&D Awards ceremony are chosen by a specially selected independent organising committee and, in announcing Marshall Fleet Solutions as the ‘Customer Service’ award winner, the event compere acknowledged that the previous year’s winner of this award had set the standard extremely high. However, he continued by saying that that MFS had taken customer service levels even higher this year, with their customers submitting very detailed and extremely positive nominations in support of the service they receive from the Cambridge based company.
The TCS&D Awards is an annual event that has been created to recognise companies and individuals who have really made a difference in the temperature controlled storage and distribution industry. It is a major event for this important specialist commercial vehicle sector, attracting a 350-strong crowd to the event, which was held for the first time at the Ricoh Arena in Coventry, keen to know the results.
In front of a packed audience representing the temperature controlled industry, Marshall Fleet Solutions’ Managing Director George Ralph received the prestigious Customer Service award from representatives from CCE (Commercial Contract Engineers Ltd), sponsors of the 2017 customer service award, and event entertainer, comedian Ian Irving.
Commenting on the recognition of its success by industry peers, George Ralph said, “For many years now, the focus of our business has been on working hard to support our customers. To receive this industry sponsored accolade that has been judged by industry leaders, based on nominations independently submitted by our customers, is a fantastic achievement for our business. To be recognised by our customers as providing the highest levels of customer service is indeed a testament to the hard work and effort put in by everyone within the Marshall Fleet Solutions organisation every day and every week, throughout the year.”