LOOS FOR DOs, the multi-award winning supplier of toilets and showers for outdoor events, has seen its business grow exponentially since introducing a new 5 in 1 mobile management system from BigChange. The cloud-based system links a series of mobile apps to back office management software applications including asset management, live tracking, job scheduling and routing.
Formed in 2002, LOOS FOR DOs provide portable event toilets and shower trailers to major events such as the Farnborough Air Show, the London Marathon, Victorious Festival and even Royal Weddings. Last year the company hired over 19,000 portable toilets and supplied 124,656 loo rolls; enough loo roll to stretch from their head office near Alton, Hampshire to Mecca in Saudi Arabia!
“At the start we were managing everything with a white board and Post-it notes,” says Nicky Warner, Director, LOOS FOR Dos. “We looked extensively for a system that could handle the complexities of our business. The BigChange solution proved to be not only the most comprehensive but the most modern with an easy-to-use drag and drop design.”
With 30 full time staff and additional contract drivers for the events season, LOOS FOR DOs has over 1200 moveable assets which are managed using the BigChange system. The company does not shy away from taking on the most logistically challenging jobs such as festivals for 85,000 people spread across large sites to marathons, where LOOS FOR DOs deliver over 300 toilets to multiple locations along the route as the sun rises
“We have become the specialists in events which have particularly complicated logistical requirements” explains Warner. “Without BigChange we simply could not handle the complexities with the resources we have. JobWatch allows us to manage the whole operation in real time and adapt quickly when things change. And events are by nature chaotic so having a flexible real-time system really makes our lives a lot easier when things do not go as planned.”
“The JobWatch mobile apps can be easily configured to handle every conceivable task and type of equipment and with seamless, real time connection with job scheduling and route planning, it really is a dynamic all-in-one management solution,” adds Warner. “Since introducing the BigChange system we have been able to experience double-digit growth as we are no longer restricted by our systems. Not only that but we built a reputation as the company that can deliver a reliable service even when the logistics are particularly complex. We simply could not manage this work without the system and it has become very much embedded in our business.”