A London haulier says customers of pallet networks can now expect the same real-time updates offered by major parcel delivery firms, after investing £30,000 in new hand-held tracking devices.
Peter Eason, managing director of ELB Partners, in Wimbledon, said technology employed by the likes of APC and DPD is increasingly being offered to customers receiving palletised deliveries.
The Pallet-Track network member rolled out the latest Zebra TC56 model across its fleet last month (September), a second-generation device which provides the next logical step in real-time updates on deliveries.
The device can be used for inventory management, order or returns processing, proof of delivery and track and trace.
Peter said: “We are starting to see technology coming to pallets which is used by the likes of DPD and the larger parcel networks, which can only be a good thing.
“It is a major investment but it is most definitely necessary. The technology is easier for drivers to use and it also cuts down the number of data SIMs we need to provide for each cab, from five to two or three.
“It is imperative we stay ahead of the curve with technology, as the margins in the sector remain tight and we need to ensure we are offering the best possible service to our customers.”
ELB is the only London-based haulier to have received FORS Gold accreditation five years in a row, for its ongoing commitment to investing in road safety and reducing emissions.