KFC felt the effects of a disastrous start to its supply chain contract with DHL after seeing first quarter sales to 31 March 2018 drop 9%.
The restaurateur relieved pressure on DHL in March when it appointed its previous distributor, Bidvest Logistics, to manage its food and drink distribution to up to 350 of their restaurants in the north of the UK.
As many as over 600 of KFC restaurants had to shut down as chicken had failed to be delivered to its outlets, which incurred criticism from the supply chain community.
Worldwide system sales at KFC’s parent company Yum Brands (excluding foreign currency exchange) grew 4%, with KFC at 6%. The UK represents 6% of global portfolio sales.