Kellogg’s, using the VoiceMan solution from voice-directed work solutions global leader Voiteq, has won the IGD Award for Supply Chain Innovation.
The accolade comes after a 12-month project of Kellogg’s, working with Voiteq, to develop a combined Voice and Intelligent Volumetric Cubing Solution, which is the first of its kind in the industry.
“We’re delighted to have helped Kellogg’s win this very prestigious award,” said David Stanhope, CEO at Voiteq. “The new voice and intelligent volumetric cubing solution that we built into our VoiceMan Execution System with Kellogg’s is at the forefront of innovation for the fast moving consumer goods (FMCG) market and many others using cubing or pallet stack methods.
"The calibre of finalists was very high, and we congratulate everyone on making the shortlist, as well as all of the teams who took part in helping build this award-winning solution. It was a tremendous partnership effort between Kellogg’s, Norbert Dentressangle, Cubiscan, Microlise and Voiteq.”
“We’ve worked very hard over the last 12 months with Voiteq to develop a unique solution,” commented Abzy Shaikh, head of UK & ROI distribution at Kellogg’s. “Our customers’ requirements can vary and expectation for the perfect pallet is high, which means our service needs to remain very flexible to fulfil these obligations.
"This award marks our commitment to providing the best service possible for our customers, whilst lowering our costs and C02 emissions. We’re proud to have worked with so many great partners and are delighted that our innovation stood out to the judges.
"The new solution now enables us to build pallets with an increased productivity of up to 40% and enables us to maximise pallet height, which utilises the best possible truck utilisation, having a positive knock-on effect to our green initiatives.”
The Supply Chain Innovation category witnessed five finalists, all displaying innovation in the field of food and consumer goods supply chain. The award recognises a company which has introduced an effective and innovative approach that has significantly helped improve its supply chain.
The judges focused on companies that demonstrated genuine innovative thinking, a collaborative approach in tackling a supply chain issue where the solution delivered compelling value that goes far beyond the requirements of everyday trading.
Julie Faulkner, UK & Ireland supply chain director, said: “We always strive to offer our customers a ‘world class’ operation, and consistently pushing the boundaries to provide excellent customer service is what makes our team a success. It’s innovation such as the Voice and intelligent volumetric cubing solution, that will underpin our future growth.”
“We’re delighted to have received the IGD Supply Chain Innovation award,” remarked Bill Hughes, UK warehouse manager for Kellogg’s. “We wanted a solution that would streamline what we do and standardise our processes, which we managed to do by working collectively with a number of suppliers. We set some very ambitious key performance indicators (KPI), one in particular was performance. The average 40% increase that we are seeing can, in part, be attributed to the additional focus our pickers have gained.”
“We worked closely with both the Kellogg’s and Voiteq teams to understand exactly what the Kellogg’s business needed from a warehouse operation and supply chain point of view,” declared Frank Jones, general manager at Norbert Dentressangle KW1 managed site. "The new solution is testament to a collaborative approach by all and we are proud to part of that award-winning team."