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Hobbs & Doddle partner on collection & returns

Hobbs & Doddle partner on collection & returns

Women’s fashion retailer, Hobbs, has partnered with Doddle to expand the range of delivery and returns options offered to online shoppers.

As an introductory offer, Hobbs customers will be able to get free next day delivery on all orders to Doddle between 17-23 December. Free standard delivery is normally limited to orders over £150. After the promotion period, Hobbs customers will pay £3.95 for next day collection at a Doddle store, but will be able to return purchases through Doddle for free.

The addition of Doddle to the Hobbs checkout as a collection location complements Hobbs’ own in-store click and collect offering, currently available at 54 of more than 100 Hobbs stores across the UK and Ireland.

Doddle has rapidly grown its own store network over the last 12 months, having grown to 45 locations in convenient transport hubs across the UK including Waterloo, King’s Cross, Paddington and Birmingham. Doddle currently partners with over 25 retailers including Amazon, Asos, New Look, Hawes & Curtis, Wiggle and T.M. Lewin to provide greater customer choice in delivery and returns.

Doddle has fitted a third of its stores with changing rooms, allowing consumers to try on purchases and either wear them home or return instantly, if not right. 

Andrew Carter, Head of Ecommerce at Hobbs, said: “Partnering with Doddle enables Hobbs to broaden our range of delivery and returns options for customers, offering a convenient and cost effective next day delivery option. The inclusion of changing rooms in Doddle stores is also a benefit we think our customers will be attracted to.”

Tim Robinson, Doddle CEO said:

“With customers becoming accustomed to the convenience of flexible delivery services, offering a range of delivery and return solutions to suit different lifestyles is an essential element to creating a positive customer experience. We’re delighted to become the delivery address for Hobbs customers so they never have to miss a delivery again.”

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