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H&M has announced that it will open a new distribution centre in Milton Keynes, with around 800 employees and a high degree of process supporting technology. This facility will support a more seamless shopping experience with a clear in-store and online customer-focus.
The new 73,000 square metre distribution centre will service H&M stores in the UK and Ireland. In response to changing consumer shopping habits, the centre will also process online customer orders from hm.com, making it the retailer’s first omnichannel distribution centre. The scale of this facility will provide H&M with a newly increased capacity and the technological foundation to meet the demands of its stores and online customers through a fast, flexible and efficient product flow.
Around 800 jobs are planned for the new site in Milton Keynes, with recruitment for new roles set to commence shortly.
Toni Galli, Country Manager for H&M UK & IE said: "We’re very much looking forward to opening a new logistics centre in Milton Keynes. Our customers are increasingly choosing to shop with us in an omnichannel way, so we see this facility as a really important way for us to integrate our online and store operations so that we can meet our customer’s changing needs more effectively."
Fay Rennocks, Logistics Manager for H&M UK & IE said: "We are very excited to welcome new H&M colleagues to join us at this state of the art facility at Milton Keynes. We believe that the technological solutions in place at our new DC will reduce the need for our employees to engage in repetitive tasks, while enabling improvements for customer service. We’re pleased to be able to offer some exciting new roles in an area of ever-increasing importance within our business."
A further announcement on the operational launch date of the Milton Keynes distribution centre will be made in due course.