SHD Logistics is part of the Informa Markets Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Hitec achieves ASEC certification
John McCranor (Cesab UK), Prospero Girardi (Hitec), Adam Lantsbery (Hitec), Angelo Alde (Cesab MHE)

Hitec achieves ASEC certification

Northampton-based Hitec Lift Trucks has become the first UK Cesab dealership to achieve certification in ASEC, the only worldwide quality programme of its kind in the material handling industry.
 
Hitec has been awarded the entry level After Sales Evaluation Certificate as part of a pilot programme at Cesab that has included two other dealers in the Netherlands and Switzerland.
 
ASEC is a global quality initiative focussed on the continuous improvement of after sales service. The programme involves audits at distributor and dealer level, setting standards for dealers to achieve and ensuring added value can be constantly delivered to customers.
 
Prospero Girardi, Hitec, said: "ASEC delivers an absolute assurance to customers that we provide the highest levels of service, a commitment to quality and total efficiency.
 
"ASEC has huge benefits for customers because it gives them a guarantee that service and after sales care will not just be consistent but continually improve throughout the relationship.
 
"We're delighted to have got this far and are looking forward to achieving even more as we develop our ASEC certification levels over the next few years."

Hide comments
account-default-image

Comments

  • Allowed HTML tags: <em> <strong> <blockquote> <br> <p>

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.
Publish