F-TEC, the forklift industry’s dedicated training centre, has revealed record-breaking figures for the first quarter of 2019.
The remarkable start to the year has seen a 50% expansion in the centre’s training capacity, double-digit growth in the number of apprentices, a dramatic increase in the number of engineers attending courses, a doubling in the number of trainers and investment by industry partners including Crown, TVH and B&B Attachments of more than £330,000 in new and refurbished equipment.
Revealing details of the first quarter performance F-TEC managing director Karl Baum explains: “When F-TEC was first established with the support of the sector’s two key trade associations, BITA (British Industrial Truck Association) and the FLTA (Fork Lift Truck Association), our mission was to give the industry the training it needs to prosper.
“To achieve that we’ve sought to work closely with all parties, from the biggest manufacturers to the smallest dealers to make certain that our courses meet the needs of individuals, employers and the wider industry. The results demonstrate we’ve succeeded in that.”
From its state-of-the-art facility in Swindon, F-TEC offers apprentice, engineer and technician development courses as well as skills-transfer programmes, advanced qualifications, Thorough Examination training and skills courses for non-engineers.
Karl continues: “We’ve designed our courses to give employers the best return on their training investment by equipping employees with the skills and understanding needed to work much more efficiently.
“Our advanced diagnostics courses, for example, equip service technicians with the capability to achieve unprecedented first-time fix rates. Our customer services courses, meanwhile, impart the know-how to handle tricky situations and build satisfaction as part of a business-retention strategy.
“Importantly, because our courses are specifically developed by the industry for the industry we work very closely with those on the front line and evolve to meet changing needs. Our growth reflects the confidence the industry has in F-TEC and demonstrates a growing recognition of what the right skillset can do for any service operation.”