Located for the past 15 years on Northampton’s Brackmills Industrial Estate, Doosan has expanded and upgraded its head office facility to help service UK fork lift truck market.
The Doosan business has had an affinity with Northamptonshire for nearly 25 years and the continued and rapid growth of the UK subsidiary with strong support from its UK dealer network, as well as the recent acquisitions of Genesis and Rushlift, has opened the door to a new beginning for the company.
Two additional properties have now been secured, refurbished and completed, are are now home to state-of-the-art workshops for both new Doosan trucks and the local depot for Rushlift’s Midlands area, providing a safe, more modern and clean environment for the service technicians who are preparing new Doosan trucks and repairing and refurbishing some of Rushlift’s short-term rental fleet and used machines.
Doosan customers will now benefit from the additional space that can now hold a wide variety of over 100 new trucks, which can be made ready and available for very quick deliveries.
A brand new showroom area is being created which will enable customers to view the whole range of counterbalance and warehouse equipment and the huge range of options such as cabins, safety equipment and fleet management systems that Doosan offers.
Doosan says it is encouraging all of its staff, dealers and customers to visit the new Doosan HQ to experience first-hand the high levels of innovation, quality and durability that Doosan trucks are renowned for.
Doosan's UK parts distribution centre has increased its capacity by 50%, allowing it to carry over £1m worth of stock for next-day deliveries, ensuring all Doosan customers get the best possible support from within the UK. Dooosan says it has opened up new opportunities to increase its parts offering, including items such as forks, lubricants, LED lights and many other items.
This additional building space has also provided Doosan the chance to create a centre of excellence for engineer training, housing a purpose-built classroom and two workshop areas to carry out hands-on training for new and existing engineers, aimed at increasing the already high levels of expertise of its 550 nationwide technicians.
Twenty-five new jobs have been created, while the high quality of refurbishments to the existing premises ensures that existing staff are also valued and given the best possible environment to carry out their roles.