Materials handling equipment manufacturer, Doosan, has a new addition to its UK management team, with Gillian Knowles joining as national accounts manager.
Gillian brings with her a wealth of industry experience and knowledge, and her appointment reflects the increased appeal of the brand amongst fleet users and logistics managers. Prior to joining Doosan, Gillian worked for Toyota Materials Handling UK as a key account manager.
As Doosan aims to build on its expanding product range and reputation for professional, high-level customer service excellence, the company has pursued a strategy committed to strong UK investment and is now well positioned as the most successful dealer-focused organisation in the market.
Gillian will work closely with Doosan’s national partners, helping them to clearly assess and meet customer requirements, whilst supporting them in achieving sales targets and major account prospecting.
Doosan’s UK director and general manager, Tim Waples, sees the appointment as the next stage in DIVUK’s continued development:
“Gillian’s appointment is a great coup for us. Potential customers are seeing the benefits that existing customers have with Doosan products and services, such as better reliability, durability and great service experience and we now want to give them an even better experience of Doosan by employing a dedicated, highly qualified and experienced account manager.”
Tim also pointed to the continued growth of the Doosan brand in the UK and the recent investment in infrastructure and personnel.
“This appointment is not only a reflection of Doosan’s determination to meet our customers and partners’ needs; it also demonstrates our commitment to the development of talented people within our business.”
With a successful IMHX2013 behind them, including the unveiling of new engines, reach trucks and warehouse equipment, the future is bright for Doosan as they continue to expand their market presence.
With a comprehensive portfolio, ranging from hand and powered pallet trucks, to counterbalance forklifts, through to telehandlers, Bobcat utility vehicles and construction equipment, Doosan has carved out a distinctive identity as a total solutions provider of high quality and high specification materials handling and construction equipment.
The dealer network also offers comprehensive and dedicated customer support, whilst national partners provide industry-leading levels of fleet management, rental fleets and additional services.
The complete package of lowest total cost of ownership equipment and enhanced levels of support has helped propel Doosan’s brand forward, as General Sales Manager, Paul Watson explains: “We have continued to grow, year on year, for many years. We are now the leading dealer-focused organisation and we are proud to work with fantastic companies across the UK. We’re very excited to be welcoming Gillian to the Doosan team. Her perspective will be invaluable for our continued progression and development.”
Over 100 Doosan Forklift models are available in the UK, from 1.5 to 16-tonnes, LPG, diesel and electric powered along with the complete range of warehouse equipment. For more information visit www.doosanforklifts.co.uk