CollectPlus, the UK’s largest independent store-based delivery and returns service, has announced its latest partnership with international fashion brand, Reiss. CollectPlus’ commitment to curating a delivery culture of convenience means Reiss customers can now return their items at the most suitable time for them.
UK customers can now easily return Reiss items including womenswear, menswear, shoes and accessories via the CollectPlus service at over 7,000 locations across the UK. Since its foundation by David Reiss in 1971, Reiss has established a design philosophy centred on creating high quality, authentically designed menswear, womenswear and accessories, at affordable prices.
The introduction of the new Returns service from CollectPlus means Reiss’ UK customers will find it easier and more efficient than ever before to return their parcels. Customers will be able to choose to return from thousands of destinations across the UK open early until late including convenience stores, newsagents, supermarkets and shopping malls.
Terri Westlake, Chief Digital Officer at Reiss comments: “We are always striving to improve our experience for our customers and are delighted to be partnering with the trusted brand CollectPlus to provide a convenient new way for our customers to make returns. “
Commenting on the partnership, Neil Ashworth CEO at CollectPlus, said: “Like us, Reiss are committed to making their customers’ shopping experiences as smooth as possible and the new Returns service puts control firmly with the customer.
“At CollectPlus we place customer convenience at the heart of our business and we are incredibly proud to be working with Reiss in order to provide a simpler Returns service for their customers.”
CollectPlus was ranked no.1 in YouGov’s BrandIndex Satisfaction survey in the UK parcel industry for 2017. Over 400,000 new customers used CollectPlus services in 2017, demonstrating the growing drive for technology and innovation in the Returns and Click & Collect delivery space.