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CollectPlus and Figleaves sign partnership

CollectPlus and Figleaves sign partnership

Figleaves customers can now Click & Collect items from over 6,500 CollectPlus stores.

Online lingerie and swimwear retailer Figleaves has partnered with CollectPlus, the UK’s largest independent store-based delivery and returns service, to enable customers to have items delivered to one of over 6,500 CollectPlus stores across the UK, providing greater flexibility and more delivery options to Figleaves customers than ever before.

Following feedback from customers regarding their delivery preferences, Figleaves has responded to high demand for delivery options that fit with their customers hectic lifestyles. This is the first time in Figleaves’ 20-year history that the brand has partnered with a third party Click & Collect service such as CollectPlus.

Figleaves customers will now be able to Click & Collect their online purchases from any one of more than 6,500 local convenience stores, newsagents, supermarkets, shopping centres and petrol stations in the CollectPlus network across the UK. The service will cost £4.49 for delivery for next day delivery.

Commenting on the partnership, Neil Ashworth, chief executive at CollectPlus, said: “When it comes to keeping up with busy customer lifestyles, Click & Collect is an ideal flexible solution to avoid missed deliveries. We are very pleased to announce our partnership with Figleaves, a well-established brand with a focus on delivering excellent customer service that parallels CollectPlus’ brand values. We look forward to gaining feedback from Figleaves customers across the UK, as this new Click & Collect proposition enhances their customer experience.”

John Wyldbore, Business Optimisation Analyst at Figleaves said, “We have been looking at launching a Click & Collect delivery option to our customers for a while now.  After holding focus groups with our customers, it was clear that CollectPlus was the option that they wanted.  We are very happy to be partnering with CollectPlus, a brand our customers trust, while utilising their quick and efficient delivery network.  We are especially excited about being able to launch this new convenient delivery option to our customers just in time for peak trading.”

The CollectPlus service has been tailored to suit the needs of modern consumers, to whom time is increasingly valuable and efficiency and cost are key. Across the UK, CollectPlus customers can enjoy a high level of convenience no matter where they live. Over nine million people live within 300 metres of a CollectPlus store, and across the UK over 91% of the UK population in urban areas live within a mile of theirs. In rural areas, 89% of the population are just five miles from their nearest CollectPlus store. More than 98% of shops offering CollectPlus are open seven days a week and for longer than traditional opening hours.

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