Canute Logistics has gone live with its first project to deploy TranSend electronic proof of delivery (ePOD), as part of a company-wide initiative to review its core delivery and planning systems.
Canute Logistics provides a nationwide distribution service through 14 locations and operates around the clock to co-ordinate movements between Distribution Centres, manufacturers, wholesalers and retailers.
The company has built a reputation for innovation and flexibility, working in partnership with clients. The new ePOD system supports Canute's aim to strengthen its competitiveness through greater efficiency, flexibility and real-time information visibility.
The ePOD system from TranSend provides real-time location tracking and order status throughout the day. The PDA device provides the driver with detailed instructions for each stop to manage deliveries and collections and any delivery assets.
In the back office, this real-time information provides Canute and its clients with detailed information such as estimated time of arrival, the route taken and confirmation that the consignment has been delivered with signature, time and date stamp.
This high-level visibility enables Canute to be proactive, make tactical decisions quickly and keep customers better informed. Clients can also track where their consignments are at any time during the delivery cycle.
Alan Ringrose, Systems Optimisation Manager at Canute, comments: “TranSend ePOD has taken away the drivers’ manual workload and effectively manages their day. We now have real-time access to accurate delivery information instead of waiting for the driver to return to depot.
"With seamless, two-way interfaces with our route planning and telematics systems, we have the benefit of an integrated solution comprising the best applications for each function.
“The back office dashboard enables us, and our clients, to monitor real-time delivery activity and service levels against the route plan, which gives us improved customer service reporting using live information. As our systems evolve, TranSend ePOD is core to our competitive advantage in being able to offer a highly functional, flexible and cost-effective delivery management solution to our clients.”