Parcel management software company NetDespatch has seen the busiest day in the company’s history on Cyber Monday, and even the days after the shopping day, it is still seeing a peak of 1,800 orders being processed per minute on the NetDespatch platform.
Matthew Robertson, Commercial Director at NetDespatch, comments: “Year on year, parcel volumes over Black Friday and Cyber Monday continues to rise and this trend shows no signs of abating.
"In addition the weekend between the two days has created a shopping ‘long weekend’. This year was the busiest the NetDespatch platform has witnessed, with 78% higher parcel volumes than the previous Saturday and Sunday and 34% higher than the same time last year.
"The figures we are seeing fully support widely reported views that shoppers have now more than ever taken to buying goods online, ahead of going in-store. Cyber Monday was the busiest day in NetDespatch’s history and in fact was a massive 14% up on Black Friday. Even the days after Cyber Monday we are still seeing a peak of 1,800 orders being processed per minute on the NetDespatch platform.
"If we look at how those days compared to the respective days at the start of November, Black Friday was up 72.5% on the first Friday of November and Cyber Monday was 48% up on the first Monday.
"But, the good news is that this year we have not seen the twin tsunami of last year’s peak days, instead retailers have spread out sales across the whole week, easing the strain on every part of the supply chain, enabling retailers to sell more, carriers to manage delivery expectations and consumers to continue to shop with confidence.
"With sales now extending into the first week of December, we expect not to see a dip in volume, but instead a ‘peak plateau’ carrying on towards Christmas.”