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Amazon expands workforce… and goes ‘offline’

Amazon expands workforce… and goes ‘offline’

Amazon is creating 1,000 new permanent jobs at its customer service centres and eight UK distribution centres. The internet retailer will bring its total UK workforce to around 7,000.

"As we see greater demand, we are able to rapidly grow our talented team across the UK," said Amazon's director of UK operations, John Tagawa.

Amazon operates DCs at Doncaster, Dunfermline, Gourock, Hemel Hempstead, Milton Keynes, Peterborough, Rugeley and Swansea Bay, and is rumoured to be looking for additional premises in the north-west.

Meanwhile, the Wall Street Journal reports that the online retail giant is stepping offline for first time in 20 years with the opening of a 'high street' store in New York.

The story, which Amazon has not confirmed, says the opening of a physical location near to the Empire State Building is “about marketing the Amazon brand.” The new space is expected to be a pick-up facility for orders placed online, product returns and local same-day deliveries.

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