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A guide to the most powerful investments in retail logistics

With the acquisition of each new customer averaging £8, James Osborn explains why it is imperative that online businesses assess their strategy constantly.

James Osborn FCILT brings together a strong supply chain background with 10 years internal strategy consulting experience helping businesses to introduce new channels, establish new ranges and develop their propositions, optimise their operating models and develop their customer interactions. His experience in retail logistics includes stints at Asda, Tesco and Sainsbury's.


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