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Warehouse cleaning with Kärcher

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Paul Hughes, Kärcher’s head of key accounts – transport & logistics, answers the key questions around site cleaning.

Why is it important to maintain a clean warehouse? What risks are brought on by not doing so?

It’s important to maintain clean working areas to ensure productivity and a safe and pleasant working environment. This means that employees are able to work where there is sufficient and safe access to fulfil duties in a space which meets the codes and compliance of Health & Safety regulation.

Operational plans for clean warehouses/sites aim to maximise productivity and quality driven services from manufacturing to distribution to end user; ultimately enhancing customer satisfaction. The risks of irregular cleaning are high upon employee safety, occupational health and productivity, product quality at delivery to customer and any associated accreditations and audit outcomes imposed by external audits.

Aesthetics of a warehouse may not seem high priority, but customer first impressions and audit expectations speak volumes of how a business operates. For example, a distribution centre contains racking stacked metres high, fork lift trucks being operated by employees and foot traffic. Dirty, wet or dusty floors add hazards to normal operations. A fork lift truck could skid into the racking, people or products; with a high cost to the business in H&S fines, employee remunerations, loss of income, reputation and most importantly loss of life in the extreme.

What’s in the full product line-up?

We have a huge portfolio of products and services. What that means to the customer is a complete solution from large municipal MC sweepers for external work, scrubbers and sweepers for all types of surfaces and different size areas, industrial vacuums for cleaning racking and shelving, and carpet cleaners and vacuums for the office areas.

How does a logistics business know specifically what cleaning equipment it needs?

We offer a complete package to clients. It’s a consultative approach, from identifying an initial problem, understanding how it affects a business and then offering a detailed solution. This includes practical demonstrations, bespoke all-inclusive service packages which include same day service, telemetry, KPI reports, hire, parachute equipment and ongoing support to maximise uptime for the client. Flexible finance options, install training, planned maintenance and a dedicated team of internal and external people are available to support the logistics market.

Do you offer training for use of these products, or are they all entirely intuitive?

Yes, we always offer training, installation and commissioning to our customers when delivering the equipment, to ensure maximum customer service and machine operation is achieved. We also focus on making our products as simple and comfortable to use as possible. All operator touch points on our machines are colour coded yellow, this acts as a prompt and reminder for the end user of what items on the machine they should be using on a daily basis.

With our 'Easy Operation Switch' machine functions are explained with simple to understand pictograms, in addition to this and to aid with user operation, we have the Intelligent Key system. The system, allows each operator to have their own customisable key, making operation of the machine significantly easier. Settings such as machine speed, detergent quantity, brush pressure and water quantity can be locked, allowing the operator to focus exclusively on cleaning. 

Is Kärcher making sure it, and its products, are environmentally responsible?

Yes, for the environment, for our products, for the supply chain, for the company, for society and for our employees. Since 2017, we have continued to drive these six action areas in its sustainability strategy¬ from energy efficiency to social standards. 

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